Phone and email messages are never returned.
Can't get a call back from case worker or supervisor. Called my congressman. Said that I didn't turn in paperwork and I did.
One can only surmise that it is easier to cancel your benefits rather than do the job right. When I get my benefits cancelled due to not receiving the proper paperwork to return, instead receiving a case of action cancellation of my benefits.?? No phone call back NOTHING?! How do you even get a hold of a supervisor down there anyhow?? Confused about everything.....
Caseworker never answers or calls back. Then she can't add correctly so messes up your case. Claims never gets papers you hand in so cancels your case. Then never meets with you in actual person. WT*
If I could give them no stars I would. Just found out my caseworker J. Haggard did not give me all necessary information for my approval, provided me assistance in Aug and said that was wrong and never sent out a request for verification and had the nerves to tell me I needed to calm down. All of this could have been dealt with, if she was not so incompetent. Not once did she apoligize for not following through as she should have. On top of that trying to get through to anyone at the DHS office is a nightmare! Took me 20 minutes to get an operator to transfer me to a supervisor which of course meant leaving a voicemail. Lets see if I receive a call back or not. Haggard was rude and hung up on me all because I stated her incompetence was no excuse and all of this causing a delay in my benefits. Simple instructions for verification is not hard and not a single letter asking for verification either. She stated, " I didn't request that from you when I talked to you on the phone?" then checks her notes and tells me "Oh, I guess not." Really!!! I can't get out of this incomptent state fast enough.
Nowhere on the site it is listed that there is a lunch break from 12 to 1 pm.
State Of Michigan Department Of Health And Human Services is a US Local Government Office based in Flint, Michigan. State Of Michigan Department Of Health And Human Services is located at 4809 Clio Rd, Flint, MI 48504, USA.
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